Returns & Exchanges

At Hobbii, we want you to be completely satisfied with your home and crafting supplies, which is why we offer a 365-day return policy on all unused items in their original packaging. Whether you ordered too much yarn or changed your mind about a decor piece, our hassle-free process ensures your home projects stay stress-free.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unused items securely in their original packaging, ensuring all labels and tags remain attached to the products.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Refund

Take your package to the nearest authorized shipping point; once received at our warehouse, your refund will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing